FAQ

We are a team of enthusiasts of beautiful products designed to magnify your interior.
We find the latest products of the moment, test them and, if the tests are conclusive, offer them to you on My Sweet Cozy Place.
The quality of our products is our priority.

Please note, that due to COVID-19, many shipping companies are prioritizing the shipments and receiving of emergency and necessary medical equipment.

We mainly ship in the US.

Orders processed in the US will take 5-15 business days to arrive. For international orders, it can take between 7-20 business days for your product to arrive, depending on where you live.

Our handling time usually takes about 1-2 business days and then the orders are handed over to our shipping partners. Our shipping times are dependent on where you live in the world.

You'll receive your tracking number once it's been shipped.

We provide free worldwide shipping!

We offer a 30 days garantee.

If an item isn’t the perfect match, return it for a refund within 30 days of delivery in the original condition and packaging.

Please contact us.

We know how frustrating this situation can be.

We will issue you a brand new item once we confirm the item was defective. If the item is to be returned, shipping costs are to be covered by us.

Please contact us.